Frequently asked questions

Our mission is to deliver exceptional medical care and service, focusing on a proactive and comprehensive approach to disease prevention and wellness. We are dedicated to providing compassionate, patient-centered excellence in internal medicine. From the moment you step into our office, we want you to feel completely satisfied with every aspect of your care.

A concierge medical practice delivers highly personalized and comprehensive care to a limited number of patients. We intentionally keep our practice small to dedicate more time to each patient's care and unique needs. You can expect minimal waiting time in the office, and appointments will start on schedule. This approach allows us to schedule longer appointments based on your needs. You can also reach your doctors on a patient-dedicated cell phone and by email, making communication easier than ever. A distinguishing feature of concierge medicine is the strong, collaborative relationship between the medical team and each patient, which builds a deeper level of trust and engagement.

Yes, you can use your insurance for medications, labs, imaging and other tests. We will always try to get you the best deal, sometimes by exploring self-pay options.

Yes. While we offer top-quality primary care services, our coverage does not extend to hospitalizations, specialist consultations, lab tests or advanced diagnostics. It is important to keep insurance to cover these and other potential healthcare expenses.

Please consult your tax advisor to find out whether the membership fee is deductible in your situation.

Yes, absolutely.

We recommend checking with your health insurance provider. If needed, we can provide a superbill on request, but we are unable to submit it directly to your insurance for reimbursement.

In an emergency, dial 911 immediately. After contacting emergency services, please let our office know so we can monitor your condition and work with the local emergency department to ensure continuity of care.

It might be perfect for you if you have a busy lifestyle, specific health needs, want a more personal family-doctor experience, or want to take a proactive approach to your health and wellness. We accommodate your needs, often on short notice, and give as much time and attention as necessary so you feel listened to, receive the right care and have all your questions answered. We invite you to schedule a complimentary meet-and-greet with no obligation, where we'll address any questions you have about our services.